Privacy Policy – Stayke

1. Data We Collect

Personal Data (directly submitted by you):

• Name, email, phone number, organization
• Job title, role, account credentials (hashed)
  
• Payment information (processed securely via third-party providers)

Usage Data (automatically collected):

• IP address, browser type, device and OS
• Referring URLs, time spent, actions within the Platform
  
• Cookies and similar tracking technologies (see Section 6)

Optional Data:

• Feedback, survey responses, uploaded documents or files

2. Purpose of Processing

We collect and use data to:

• Deliver, maintain, and improve the Platform
• Provide customer support and account services
  
• Perform analytics and security monitoring
• Send transactional emails and optional marketing (opt-in only)
• Comply with legal and regulatory obligations

3. Lawful Basis (GDPR)

We rely on the following legal bases under GDPR:

• Performance of a contract (e.g., when you sign up)
• Legitimate interests (e.g., service improvement)
  
• Consent (e.g., for marketing)
• Legal obligation (e.g., fraud prevention)

4. Sharing and Disclosure

We do not sell personal information. We may share data with:

• Hosting and infrastructure providers (e.g., Supabase)
• Analytics tools (e.g., Google Analytics)
  
• Payment processors (e.g., Stripe)
• Legal authorities if required by law
• Successors in the event of a merger or acquisition
• All vendors are bound by contractual obligations to safeguard your data.

5. Your Rights

Under GDPR, you can:

• Access, correct, or delete your personal data
• Object to or restrict processing
  
• Request data portability
• Withdraw consent at any time
• Lodge a complaint with a Data Protection Authority (DPA)

Under CCPA, you can:

• Know what personal data we collect and why
• Request deletion of your data
  
• Opt out of the sale of personal information (we don’t sell any)
• Non-discrimination for exercising your rights
• To make a request: Email support@stayke.com. We may verify your identity before processing.

6. Cookies and Tracking

We use cookies to improve performance and personalize content. You may disable non-essential cookies via our cookie consent banner or through browser settings.

7. Retention

We retain personal data as long as your account is active or as needed for legal, audit, or regulatory requirements.

8. Data Transfers

We may transfer personal data to jurisdictions outside your own. When we do, we ensure appropriate safeguards such as Standard Contractual Clauses (SCCs).

9. Data Security

We use industry best practices, including encryption, role-based access control, and secure hosting infrastructure, to protect your data.

10. Children's Privacy

Stayke is not directed to children under 18. We do not knowingly collect personal data from minors.

11. Contact

To reach our Data Protection Officer or make a rights request,
contact:
📧 support@stayke.com